Copyright policy
Effective Sep 13, 2026
Overview
He.art and Heart Photos are operated by Freedom! Family Limited (the “Company”). People use them to write, upload and publish their own material: chats, documents, apps, files and photographs. We respect the rights of the people who make things, and we expect everyone who uses the service to do the same.
This policy explains how to tell us that material on the service infringes your copyright, how to respond if your material was removed because of such a report, and what happens to accounts that infringe repeatedly. It covers:
- https://he.art: chats, documents, apps and files, including those shared by link or made public;
- https://heart.photos and https://i.heart.photos: the photo library, its public walls and galleries, and the images it serves to other sites;
- apps published on He.art, wherever they are served from.
It sits alongside our Privacy policy and Terms of use.
Only share what you have the right to share
Upload or publish material only when you own it, have permission from whoever does, or are otherwise allowed by law to use it in that way. Making a chat or document public, adding a photograph to a public wall or gallery, or publishing an app is a decision to share it with other people; please don’t share anything you don’t have the right to share.
Owning a copy is not the same as owning the rights in it. A file you bought, a screenshot, a photograph of someone else’s artwork, or an image you found online can still belong to somebody else.
Reporting infringement
If you believe that material on the service infringes a copyright you own, or one you are authorized to act for, send a written notice to our copyright agent (the address is below). To be effective under the US Digital Millennium Copyright Act (17 U.S.C. § 512(c)(3)), your notice must include:
- A physical or electronic signature of the copyright owner, or of a person authorized to act on the owner’s behalf.
- Identification of the copyrighted work you say is infringed or, if several works are covered by one notice, a representative list of them.
- Identification of the material you say is infringing, with enough information for us to find it. The full address of each item is best: for example the link to a chat, document or app on he.art, or to a photograph or gallery on heart.photos.
- Your name, postal address, telephone number and email address.
- A statement that you have a good-faith belief that the use of the material in the way complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in your notice is accurate and, under penalty of perjury, that you are the owner, or are authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed.
If a notice leaves out something that is required, we may ask you for it before we act.
Where to send a notice
Copyright Agent, Freedom! Family Limited
Email: support@freedom.tm (please put “Copyright notice” or “Counter-notice” in the subject line)
Messages about anything other than copyright sent to this address may not receive a reply as a copyright matter; for everything else, see the contact details in our Privacy policy.
What happens after a notice
We review every notice we receive. When a notice is valid, we act expeditiously to remove the material it identifies or to disable access to it. Depending on the material, that can mean making a photograph private, taking a gallery, chat, document or published app out of public view, or deleting it.
We let the person who uploaded or published the material know what we have done and why. We may send them a copy of the notice, including the name and contact details of the person who sent it, so that they can respond. Material that has been removed may be kept for a limited time, so that it can be restored if a valid counter-notice leads to that.
Receiving a notice does not by itself establish that anything infringes, and we may decline to act on a notice that is incomplete, unclear or plainly mistaken.
Counter-notices
If your material was removed or disabled because of a notice, and you believe that happened by mistake or because the material was misidentified, you may send a counter-notice to the copyright agent at the same address. To be effective under 17 U.S.C. § 512(g)(3), it must include:
- Your physical or electronic signature.
- Identification of the material that was removed or disabled, and the address at which it appeared before that happened.
- A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
- Your name, address and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, for any judicial district in which the Company may be found), and that you will accept service of process from the person who sent the original notice or that person’s agent.
When we receive a valid counter-notice, we send a copy of it to the person who sent the original notice. Unless that person tells us, within 10 business days, that they have filed a court action seeking to restrain the activity, we restore the material (or stop disabling access to it) no sooner than 10 and no later than 14 business days after we received the counter-notice.
Repeat infringers
We terminate, in appropriate circumstances, the accounts of people who repeatedly infringe copyright. In deciding what is appropriate we look at the whole record, including counter-notices and notices that were withdrawn or shown to be mistaken. Short of termination, we may remove material or limit an account’s ability to publish.
False notices and counter-notices
Under 17 U.S.C. § 512(f), a person who knowingly and materially misrepresents that material is infringing, or that it was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys’ fees. If you are not sure whether material infringes your rights, please consider getting legal advice before you send a notice.
Outside the United States
The procedure above follows the US Digital Millennium Copyright Act. If you are writing from elsewhere, you can use the same address and give us the same details; tell us where you are, and we will handle your notice under the law that applies to it. You can also use the address to report other material on the service that you believe is illegal.
Changes to this policy
We may update this policy as the service or the law changes. When we do, we will change the effective date at the top of this page.